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Support

Support and common questions

Each question has its own page, so an answer can be linked to on its own. For anything about a specific lot, quoting the lot number from the vial is the fastest route to an answer — contact the team.

Material and testing

Certificates of analysis

Storage and handling

Ordering and delivery

About Kovagen

What support cannot help with

We cannot advise on use in humans or animals, and we do not provide dosing, administration or reconstitution guidance for any such use. Inquiries of that nature will not be answered, in any channel. That is a legal boundary rather than a matter of preference — see what research use only actually means.

For storage and handling of sealed material, which we can help with, see handling and storage. For how to read an analytical result, see how to read a certificate of analysis.

For laboratory research use only. Not for human or veterinary consumption.